Event Overview

Malaysia’s retail and e-commerce sectors are poised for significant growth by 2025, driven by increased internet penetration, smartphone usage, and supportive government initiatives. The e-commerce market in Malaysia is projected to grow from USD 12.26 billion in 2025 to USD 23.93 billion by 2030, reflecting a compound annual growth rate (CAGR) of 14.32% while the retail market is estimated to reach USD 94.99 billion in 2025, with expectations to grow at a compound annual growth rate (CAGR) of 5.94% from 2025 to 2030, reaching approximately USD 126.75 billion by 2030during this period.

The Malaysia Digital Economy Corporation (MDEC) anticipates that the nation’s e-commerce revenue will achieve RM1.65 trillion by 2025, building on the RM1 trillion surpassed in 2021. The Malaysian government has been instrumental in fostering e-commerce growth through initiatives such as the National E-commerce Strategic Roadmap (NESR). The updated NESR 2.0 aims to have 875,000 micro, small, and medium enterprises (MSMEs) adopt e-commerce by 2025, with a focus on intensifying e-commerce adoption, enhancing ecosystem development, and strengthening the policy and regulatory environment. The increasing use of smartphones and internet access has expanded the consumer base for online retail. In 2023, nearly all individuals in Malaysia accessed the internet via mobile phones, with 38% using laptops and 13% utilizing other mobile devices.

Initiatives like the Digital Free Trade Zone (DFTZ) and the National E-commerce Strategic Roadmap have streamlined regulatory processes and provided incentives for e-commerce businesses, encouraging both local and international players to participate in the market. Significant investments in consumer electronics, fashion and apparel, and personal care sectors are creating opportunities for market expansion. BIGBOX Malaysia 2025 serves as the premier platform for industry leaders, innovators, and stakeholders in the retail and e-commerce sectors to connect, share insights, and explore emerging trends. This annual gathering provides an opportunity to dive deep into the future of retail, focusing on how digital transformation, sustainability, and consumer behavior are shaping the industry.